ARCHIPELAGO
Arch Home
About Us

Contact
Photo Gallery
Shipping/Returns
Retail Outlets
Wholesale
Arch Facebook
Arch Links
ARCHIPELAGO — Shipping/Exchanges/Returns

Domestic Shipping

Orders are shipped via USPS within 2-7 business days after receipt of order when item is in stock. When inventory is low, please allow up to 10 business days for delivery. Any orders placed over the weekend will begin to process on Monday. You may also expedite your shipment via FEDEX for an extra charge. Email sales@archipelago-inc.com. if you have questions about the status of your order.

International Shipping

If you live outside the U.S. and wish to order from Archipelago, you must fill in our Order form (Download). Once complete, email it to sales@archipelago-inc.com and you will receive a custom invoice to account for international shipping rates.

Check or Money Orders

Currently, we use Paypal to process our online orders but if you would prefer to pay by check or money order you may do so. Simply fill out our order form (Download) and mail it to us with your payment. Upon receipt we will process your request. If you have any questions, email them to sales@archipelago-inc.com.

Exchanges

Items that have been ordered online can be exchanged within 10 days of the mail order ship date. Email sales@archipelago-inc.com and we will email an Exchange form for your items. Merchandise must be unworn, unwashed apparel and unused. Upon receipt of your exchanged items, we will process your new order. Please note that none of your shipping costs will be reimbursed.

Returns

We gladly accept returns of unworn, unwashed apparel and unused online merchandise for full refund. Items cannot be returned more than 10 days after the mail order ship date. Email sales@archipelago-inc.com and we will email a Return form for your items. We fully guarantee our goods to be free of manufacturing defects, and will accept any defective items for full refund. If items are returned within 10 days of receipt, the refund will be made in the form of the original payment.

Once items are received an email notification will be sent and your account will be credited. Your account will be credited within 10 business days after we receive the merchandise. Please note that none of your shipping costs will be reimbursed.